Before he came here, new manager Andrew Tilley ran the Paramount Hotel in Times Square. Here are a few quotes (posted on Trip Advisor), from people who have stayed there:
"Don't go there!!!!!'
"Trust me you do not want to stay here...it will ruin your trip."
"Worst experience of my life."
"I wouldn't stay here again if it was free."
"...nasty hotel."
"The worst hotel."
"The room looked like a backpacker's hostel"
And best of all:
"... even once I'd showered and walked into the bedroom I felt dirty again."
Of course, as we mentioned in an earlier post, Tilley was trying to transform the place into a Hard Rock Hotel, (he failed) and so the complaints about construction noise relate to that. There's a lot of complaints about lack of services and rundown dirty rooms that -- though less obviously -- probably have something to do with this as well: Perhaps the staff was too preoccupied with the transition to help guests, make sure rooms were clean, and of course there's no sense in repairing anything. But these are some of the issues we are going to have to deal with here if the minoirty shareholders ever kick in any money for the renovation. -- Ed Hamilton
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