A recent Chelsea Hotel guest visiting from Atlanta Ga was a little disappointed. (via tripadvisor.com) God knows there are plenty of things to be disappointed about around here, but this lady seems to have got off easy:
I had a bad feeling when I booked our room at the Chelsea Hotel. I was given a confirmation number but not an email stating what we had discussed (my error, get your confirmation in writing). I reserved a queen bed and told them my son would be with me. Stanley, the manager, said he was giving me a "deal" for $225 a night. When I asked about the cancellation policy. Stanley said indignantely, "Why would you want to cancel, I just gave you a deal at $225 a night!"
When we arrived at the Chelsea, Stanley was yelling on the phone to a customer. This incident was upsetting for my son. He then went on to say, I did not book a "double" and I could have two double beds for $275/night. When I explained he had quoted me $225, he said "the city is full, you can do what you want, but a double is $275". Well, I had just called three other hotels and they were booked, so I had no options. I was charged an extra $50 a night for my 9 year old son.
What, not even any junkies in the bathroom? Seems like she booked a single and then wanted to upgrade to a double. She probably thinks it's like the Holiday Inn where it would just be the same size room with another bed in it. Here, she probably got a much bigger room for only $50 more. Actually, if you read her review, this lady does have one valid complaint. She mentions that her room was filthy. For $275.00 per night you should get a clean room.
Here's Cara and all she's got to complain about is that she couldn't get a hairdryer! This is not a Holiday Inn. This is the most famous hotel in the world. What do these people expect.
Our hotel, the Hotel Chelsea. Couldn't miss the chance to stay at a place famous for its past residents (lots of writers and other artists). Plus, it's the same hotel where Sid allegedly killed Nancy. Only complaint: no hairdryer. Atmosphere is cool, but for the price of the room, give me a freakin' hairdryer.
Recent Comments